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On-Demand
October 25–November 1

It’s a new day!

Register for the On-Demand Event (Oct 25–Nov 1)

Members Register for On-Demand

Non-members Register for On-Demand

The on-demand event will open on October 25 and close on November 1! A couple of days prior to October 25, and once you have registered and paid, you will be sent instructions to access the event. There will be no “2nd Chance” event. This virtual event will provide an opportunity for you to earn up to 12.0 CEs for Adult Care Home and Family Care Home (assisted living) administrators.

NCALA is in the process of applying to the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) for 12.0 hours. We anticipate approval but have not received it yet.

This nursing continuing professional development activity was approved by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. 12.0 Contact Hours available for recorded version. #9736

You will receive your CE certificates for the In-Person Conference no later than October 30 via email!

Our 2021 Speakers

Denise Boudreau-Scott

Denise Boudreau-Scott, LNHA, MHA

President, Drive

Drive helps healthcare and senior living organizations improve the patient, resident, and staff experience—and the bottom-line—through more engaged leaders and employees.

Matthew Fullen

Matthew Fullen, PhD

Asst Professor at Virginia Tech and Principal at AgeWell Consulting, LLC

Dr Fullen's research, teaching, scholarship, and advocacy focus on the counseling needs of older adults with an emphasis on developing programs to improve mental health and wellness among older adults.

Rebecca Freeman

Rebecca Freeman, MPH

Consumer Affairs Manager & Legislative Liaison, NC DAAS

Rebecca Freeman works with the division director on special assignments, provides support to division’s advocacy groups, and chairs the division’s social isolation workgroup. She has worked at Resources for Seniors and Senior Services of Johnston County guiding advocacy efforts, communications, and senior center programming.

Melanie Bunn

Melanie Bunn, RN, MS

 

Melanie Bunn works with Dementia Alliance of North Carolina (formerly known as Alzheimer’s North Carolina), Teepa Snow’s Positive Approach to Care, Bunn Consulting, and Duke University School of Nursing.

 
 
Jessica Carter

Jessica Carter, MA

Intergenerational Program Director, Generations Ashe

Jessica Carter is responsible for the daily operations of a co-located Adult Day Health Center, licensed by DHHS/DAAS and Child Development Center, licensed by DHHS/DCDEE. Jessica serves as the chair of the Ashe County Local Interagency Coordinating Council, and partners with other local agencies such as DSS, Vaya Health, and the Area Agency on Aging.

Patricia Calloway

Patricia Calloway, MA

Executive Director, Generations Ashe

Patricia Calloway has been the director of an intergenerational day program and is currently the Executive Director of Generations Ashe.

Mark Jensen

Mark Jensen, PhD

Teaching Professor of Pastoral Care and Pastoral Theology, Wake Forest University School of Divinity and Chaplain Supervisor, Wake Forest Baptist Medical Center

Mark Jensen has been involved with spiritual care and education for many years as a chaplain, pastoral counselor, clinical educator, and divinity school professor. He is interested in the intersections of faith/spirit, community, health, and sustainability.

 
 
Kezia Scales

Kezia Scales, PhD

Director of Policy Research for PHI

Kezia leads PHI’s efforts to strengthen the evidence base for investing in and elevating the direct care workforce that provides essential support for older adults and people with disabilities across settings. Kezia also serves on the Leadership Council of the National Consumer Voice for Quality Long-Term Care, the National Advisory Board for the CATCH-ON Geriatric Workforce Enhancement Program, and the Stakeholder Advisory Committee for the NIA IMPACT Collaboratory, among other roles.

Chris McLeod

Chris McLeod

Program Director, Osher Lifelong Learning Institute at Duke University

Chris McLeod is a “recovering“ attorney with 25 years of experience in fundraising. She has held senior leadership positions at UNC Chapel Hill and Foundation for The Carolinas before founding her own consulting firm, Giving Matters, Inc, in 2012.

 
 

Sessions

NCALA is in the process of applying to the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) for 12.0 hours. We anticipate approval but have not received it yet.

This nursing continuing professional development activity was approved by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. 12.0 Contact Hours available for recorded version. #9736

NCALA logo

General Session: Welcome and Opening Keynote (1.5 CE)

Keynote: Tired to Inspired
Presenter: Denise Boudreau-Scott, LNHA, MHA, President, Drive
We all come into the aging services field wanting to make a difference in the lives of others, but after a few years we find ourselves feeling more tired than inspired! Discover the astonishing underlying cause of the fatigue that so often turns the most idealistic and well-intentioned staff into part of the problem! Denise will reveal a breakthrough four-step solution she developed in her 20 years of working on the front lines in the field that will revitalize you, your staff, and your residents and turn your organization into a place where people are proud to live and work. You will take an exhilarating round-trip from tired to inspired and return to your workplace with new ideas and concepts and a simple but amazingly effective system to raise and sustain everyone’s energy!

Suicide Prevention in Assisted Living Communities (1.5 CE)

Presenters: Matthew Fullen, PhD, Assistant Professor at Virginia Tech & Principal at AgeWell Consulting, LLC; and Rebecca Freeman, MPH, Consumer Affairs Manager & Legislative Liaison, NC DAAS
Older adults have an elevated risk of suicide, yet strategies to address suicide and its underlying causes remain underdeveloped. It is important for assisted living communities to address issues such as hopelessness, loneliness, and feeling like a burden, as well as other suicide risk factors. The presenters will discuss the state of suicide risk in later life; describe the past, present, and future impact of COVID-19; and introduce practical strategies that may be employed within assisted living communities.

Secrets Your Employees Aren’t Telling You (1.5 CE)

Presenter: Denise Boudreau-Scott, LNHA, MHA, President, Drive
Do you ever wonder what your team members are saying about their work and your organization when you aren’t around? It is not what you think! Benefit from the incredible feedback of thousands of employees that have shared what goes right in their organization and what could go better. Guaranteed the same bright spots and downsides can be found in your own organization! Once you find out the secrets, learn the essential actions you need to address them.

Actions Speak Louder than Words! Communication and Dementia (1.5 CE)

Presenter: Melanie Bunn, RN, MS
This interactive session offers participants an opportunity to practice effective verbal and non-verbal communication approaches designed to improve relationships and care outcomes throughout the progression of dementia. Participants will discuss adaptations to traditional approaches to people living with dementia.

Generations Together: Creating Spaces Where Age is Just a Number (1.5 CE)

Presenters: Patricia Calloway, MA, Executive Director, Generations Ashe; Piper Rowe, Administrator, Generations Assisted Living & Memory Care; and Jessica Carter, MA, Intergenerational Program Director, Generations Ashe
A focus on the ways that Generations Ashe supports shared experiences between young children and the adults served by their programs. From community networking to on-site intergenerational activities, the presenters will describe a variety of ways to engage seniors, young adults, and young children. With a focus on benefits, challenges, testimonials, and specific ideas to get you started, attendees will leave this session inspired and prepared to implement some of these ideas in their own programs.

Spiritual Care: Why, Who, How? (1.5 CE)

Presenter: Mark Jensen, PhD, Teaching Professor of Pastoral Care and Pastoral Theology, Wake Forest University School of Divinity and Chaplain Supervisor, Wake Forest Baptist Medical Center
Overview of why spiritual expression and connection is so vital to the aging population. Interactive group discussion will discuss how assisted living communities can better identify with the spiritual needs of residents and how to best nurture the spiritual lives of their residents and staff.

The Workforce Crisis: Old Challenges, New Opportunities (1.5 CE)

Presenter: Kezia Scales, PhD
Where would we be without our direct care workforce? The contribution of direct care workers has never been more evident than during the COVID-19 pandemic—nor have recruitment and retention concerns ever been so pressing for providers like you. This session will present the latest evidence on direct care workers; describe the immediate and longstanding workforce crisis in our field; and explore both new and tried-and-true opportunities to recognize the value of our essential workers, stabilize this workforce, and strengthen the quality of care they provide. You will leave with a good understanding of how your organization’s workforce challenges fit into the bigger picture; with renewed enthusiasm for tackling these challenges as a leader within your organization; and with a range of tools and strategies to help you succeed!

Boomers to Zoomers: Engaging Residents in Lifelong Learning (1.5 CE)

Presenter: Chris McLeod, Program Director, Osher Lifelong Learning Institute, Duke University
Within three weeks of the COVID shutdown, OLLI at Duke shifted 100% of its programming online. In just four months, with the support of 1.75 FTE, Chris McLeod and her team of volunteers trained 1300 older adults to use Zoom on laptops, desktops, iPads, and iPhones and prepared 65 instructors—most of whom were 65 and older—on how to teach over Zoom. Over the next year, the market for OLLI’s offerings expanded statewide and even nationally.

2021 Sponsors

Thank You! to all of our 2021 Sponsors!

Platinum Sponsor

Legacy Healthcare Services

Platinum Sponsor

All About Seniors

Platinum Sponsor

Senior Living Guide

Platinum Sponsor

Southern Pharmacy

 
 

Platinum Sponsor

Poyner Spruill

Platinum Sponsor

Express Care Pharmacy

Platinum Sponsor

Brookdale Senior Living

Platinum Sponsor

BSI Supplies, Inc

 
 

Platinum Sponsor

The Weston Group Rehabilitation

Platinum Sponsor

Seniors Guide

Gold Sponsor

Waltonwood Senior Living

Gold Sponsor

UnitedHealthcare/Optum

 
 

Gold Sponsor

Cadence Living

Networking Breaks Sponsor

Fox Rothschild

Opening Night Reception Sponsor

Legacy Healthcare Services

Opening Night Reception Sponsor

SembraCare

 
 

Opening Night Reception Sponsor

Blue Ridge Pharmacy

Trade Show Refreshments Sponsor

SembraCare

Trade Show Refreshments Sponsor

Edgeway Pharmacy

Trade Show Refreshments Sponsor

Avendi Rx

 
 

Awards Lunch Sponsor

Ridge Care

Awards Lunch Sponsor

Neil Medical Group